Author(s) :

A. D. Amar .

Volume/Issue :

Abstract :

This paper covers how the content of knowledge work has evolved during the last six decades, resulting in an increase in the role of psyche in its execution, and then combines it with the contextual changes in all types of work that have been brought about by the work-from-home modality due to the COVID-19 pandemic, as this work is also motivated by the mind of the operator—introducing the term mind workers. Observing the importance of autonomy in the performance of both these job categories that cover almost all organizational work, in this paper, This paper covers the role of manager in improving the work performance though better management. Finally, the directions for further research in this area are also provided.

No. of Downloads :

49

KEYWORDS:

Corporate Governance

INTRODUCTION & OBJECTIVES:

It was sixty-two years ago when Peter Ferdinand Drucker coined the word “Knowledge Work” to explain the work that needed knowledge rather than skill to get executed. This brought the knowledge worker on the center stage of the organizational world and Drucker devoted his life and career to write hundreds of works promoting this new breed of workers and why to treat them using kids gloves. The knowledge workers ruled the world for the last more than a half century and became the most sought after workers by the corporations and played a crucial role in development and advancement of life through technology. Competitive organizations went around the world seeking these workers who possessed the cutting-edge scientific and technical knowledge for the emerging work that needed these talents to compete and enhance their productivity and innovation by relooking the products, services, and processes they deployed. Acquiring and managing these workers became an integral part of managing an organization.

DOI:

10.58426/cgi.v3.i2.2021.1-11